Q1: What is your minimal order quantity (MOQ)?
A:
We generally set our minimum order quantity for mass production at 1,000 items, notably for existing pieces, either those already in stock or with tooling available. This is a good approach to production cost efficiency, material application, and cargo shipping.
When the customer's idea of a product is such that it will require new mold or specific stamping, in that case, the MOQ can greatly differ due to the design complexity, tooling cost, and especially the size of the die. However, we are very understanding if customers need some units in smaller quantities for the purpose of trying out the product, its validation, or the R&D process; hence we always give our best to be flexible.
If buyers want to test the market and also make sure that the product is excellent, we are ready to make low-volume orders at the start. Through a combination of our sales and engineering teams, you will be advised on the appropriate MOQ for your project.
Regardless of the size of the order, we are prepared and willing to meet the needs of both industrial and small business customers via our scalable and semi-automatic equipment. Please, however, inform us if you have some special requirements—we would only be too glad to help you.
Q2: When would be the delivery time?
A:
The delivery time is related to the type and size of your request; in other words, it depends on your order. If the standard metal-stamping items are in stock, we will deliver to you the goods in 3-10 days after payment is confirmed. However, in the case of special customer products, the customer's request can take from 20 to 50 days for tooling lead time depending on its complexity.
Usually, after the agreement of the mold and confirmation of the sample, the process of mass production will need in the range of 7-15 days. In case of an emergency situation, we can help to speed up the order and to arrange the lead time in priority if it is necessary and following your schedule.
Real-time access throughout the production cycle is provided with updates, including photos showing the progress, mold testing results, and quality control reports. Our logistics team can also use any of the following delivery solutions according to your preference: by sea, by air, or through an international courier such as DHL, UPS, FedEx, etc.
We recognize the essential role of lead time in your supply chain and on-time delivery is hence a basic condition of our service. Our experienced team members will work with you extensively to prepare, plan, and get the delivery matters sorted out without any surprise delays.
Q3: What are your payment terms?
A:
Our normal payment terms require 50% T/T (Telegraphic Transfer) deposit in advance before production and the remaining 50% balance before the shipment. We can schedule production effectively and at the same time, both parties can be involved in a fair and transparent process via this payment method.
For small amount orders where samples are needed, the full payment in advance is acceptable to us. We can discuss other more flexible payment terms for big orders, long-term business relationships, or large-volume orders such as L/C (Letter of Credit) or staged payments, and settle it based on mutual agreement.
All payments are backed by the pertinent formal contracts and commercial invoices. Generally, for mold development projects, the mold cost is paid at the beginning of the project before the tooling process starts, and then a part or the total mold cost can be refunded after confirming the bulk order in specific situations.
We facilitate payments in different currencies and we ensure that the transaction is secure and timely. Our finance team is open round the clock to help you with documentation, invoicing, and payment monitoring.
Q4: Do you accept OEM/ODM orders?
A:
We surely do. We are not biased towards either of the two i.e. OEM (Original Equipment Manufacturing) or ODM (Original Design Manufacturing) and prefer to be the perfect match for both. By virtue of our expertise in the stamping industry for the last 15+ years, we have come up with some reliable custom metal stamping parts and progressive die molds which were a success in the automotive, electronics, appliances, and construction sectors.
While OEM involves the customer providing drawings or samples, and we handle mold design, production, and final delivery; ODM takes the customers through the conceptualization stage up to the packaging stage. We are capable of creating precise designs using software like CAD, SolidWorks, UG, etc., and can even give DFM (Design for Manufacturability) feedback to reduce the cost of production while maximizing the performance thereof.
All the customers' intellectual property rights are safeguarded by NDAs, and we offer secret production services along with branding or private labeling as per their requirements. Our engineering and production teams are there always to help make you realize the remarkable part development or improvement idea easily and professionally.
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